(Compliant with Quebec’s Law 25)
1. Introduction
This Privacy Policy explains how Laboratoire Rema Dents (“we”, “our”, “us”) collects, uses, discloses, and protects personal information when you use our website http://laboratoiredentaire-remadents.com. We are committed to complying with the Act to modernize legislative provisions as regards the protection of personal information (Law 25) and to ensuring transparency in our practices.
2. Person Responsible for the Protection of Personal Information
In accordance with Law 25, we have designated a person responsible for the protection of personal information.
Name : Kim Painchaud
Function : Owner, Director of Laboratoire Rema Dents
Email : info@remadents.com
Phone : 450 250-2525
This person oversees compliance with our privacy practices and responds to requests related to personal information.
3. Personal Information We Collect
We collect only the information necessary to provide our services and improve our website. This may include:
- Last and first name
- Email
- Phone number
- Information submitted through our forms (e.g., contact requests)
- IP address and technical data (see the section on cookies)
We do not collect any sensitive personal information (e.g., medical records, financial information) through the website.
4. Purposes of Collection
We use personal information for the following purposes :
- responding to your inquiries and communicating with you
- providing our professional services
- improving the user experience on our website
- ensuring the security and proper functioning of the site
- complying with our legal obligations
We do not sell or rent your personal information.
5. Cookies and Tracking Technologies
Our website uses certain tools that may automatically collect technical data, including :
- Google Fonts (loaded from Google servers)
- Google Maps (embedded interactive map)
- Google Analytics
These tools may collect information such as :
- IP address
- device type
- pages visited
- interactions with the Google Maps component
In accordance with Law 25, non‑essential cookies are disabled until you provide consent through our cookie management banner.
You may accept, refuse, or customize your preferences at any time.
6. Disclosure of Personal Information
We may share certain information with technology service providers, including:
- Webflow (website hosting)
- Google (Google Maps, Google Fonts)
These providers may be located outside Quebec, including in the United States. When this occurs, we ensure that appropriate protection measures are in place.
7. Retention of Personal Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.
When the information is no longer needed, it is securely destroyed or anonymized.
8. Security Measures
We apply reasonable security measures to protect personal information against:
- unauthorized access
- loss
- disclosure
- modification
- misuse
Although no method of transmission or storage is completely secure, we are committed to applying reasonable best practices.
9. Your Rights
Under Law 25, you have the following rights:
- the right to access your personal information
- the right to request corrections
- the right to withdraw consent
- the right to cease dissemination or request de‑indexing (in certain cases)
- the right to be informed about the tracking technologies used
To exercise your rights, please contact our person responsible for the protection of personal information.
10. Changes to This Policy
We may update this Privacy Policy to reflect legislative or technological changes. The date of the latest update will appear at the bottom of this page.
Last updated: March 18, 2026
11. Contact
For any questions regarding this policy or your personal information, you may contact :
Kim Painchaud
Email : info@remadents.com
Phone : 450 250-2525
